Receive
One shared channel. Nothing sits in a personal inbox.
The travel back office that gives your team hours back on every booking.
Every supplier uses a different format, so agents copy the same details between emails, spreadsheets, and Word documents to keep everything updated.
Reference numbers, dates, passenger names, room types, prices. The same data gets typed again because the email and the sheet do not speak to each other.
A date moves by one day. A reference loses one digit. A cost lands in the wrong column. These are typing problems, not travel problems.
If a client calls while the original agent is out, someone else has to search the email, the sheet, and the document before they can answer.
The confirmation can look like a forwarded email or pasted table. It should feel like it came from your agency.
Each step removes a manual handoff. The agent stays in control of the booking and the client view.
One shared channel. Nothing sits in a personal inbox.
AI extracts the booking details. The agent reviews them.
Assign it to a client and trip. Add the rest.
Every booking, visible to the whole team.
Send a clean, agency-branded confirmation.
Primebookings replaces inboxes, spreadsheets, and Word templates with one source of truth.
Stop retyping booking details. Supplier emails become tracked bookings automatically.
Catch supplier mistakes before clients do. Agents review extracted booking details before anything is processed.
Clients see your brand, not the supplier’s. Turn every confirmation into a branded experience.
Choose what your client needs to know. Their confirmation focuses on the trip itself, while internal admin stays out of the way.
British Airways, London Heathrow to Barcelona. Departing 14 May 2026 at 09:10.
H10 Cubik, classic double room with breakfast. Check-in 14 May, check-out 18 May.
Private airport transfer on arrival. Driver will meet the client outside baggage reclaim.
Martin Shaw, Lara Shaw. Two adults travelling together.
Your agency reference: PB-104228. Use this on any future calls or emails.
Free cancellation until 7 May 2026. After that date, the booking is non-refundable.
Try a client, trip, supplier, or reference. The result stays tied to the same booking record.
| Client | Supplier | Ref | Owner | Status | Depart |
|---|---|---|---|---|---|
| Martin Shaw | Bedsonline | BCN-88421 | Nadia | Confirmed | 14 May |
| Amara Patel | Emirates | EK-22980 | Simon | Payment due | 22 May |
| Lewis Grant | British Airways | Q8J4LN | Maya | Flight pending | 02 Jun |
| Elena Ross | Hotelbeds | ROM-51012 | Nadia | Confirmed | 09 Jun |
Our team gets about an hour back per booking. That adds up fast across four agents.
I used to keep three tabs open to answer one client question. Now it's one screen, and I can actually find things.
The client confirmations look like they came from us, not from Bedsonline. That's the part I didn't realise we were missing.
Per-agent monthly fee with a 14-day free trial. No setup fees, no surprises.
per month, for 5 agents
£49 base · £4 per extra agent
14 days free. No card required.
Primebookings is for agency owners who know the current process too well: forwarded emails, shared spreadsheets, Word templates, and client calls that start with a search.