Notes for a cleaner back office

Practical writing on supplier confirmations, agency operations, and what we are building.

Operations1 June 2026·1 min read

Turning supplier confirmations into a cleaner back office

How agencies move from copy-pasting vendor emails into a spreadsheet to a tracking sheet that fills itself.

Product20 May 2026·1 min read
What good extraction looks like
Reading a booking is not just OCR. It is knowing which number is the fare, which is the deadline, and which is noise.
Workflow6 May 2026·1 min read
One workspace, one shared truth
When every agent works from the same clients, trips, and bookings, the handover stops being a guessing game.