What good extraction looks like
Reading a booking is not just OCR. It is knowing which number is the fare, which is the deadline, and which is noise.
A confirmation email is dense with numbers. A good extraction does not just pull text, it understands roles.
Roles, not just values
The fare, the ticketing deadline, the supplier reference, and the cancellation date all look similar on the page. Telling them apart is the whole job.
When in doubt, ask
The agent always has the final say. Extraction proposes, the agent confirms, and nothing reaches the client without a human deciding what they see.