TravelJoy vs Travefy vs Tern, which fits a small agency?

If you are weighing TravelJoy vs Travefy vs Tern for an agency of one to ten people, the short answer is that all three are client-facing platforms built for North American advisors, and each leans a different way. TravelJoy is the cheapest way in for a solo advisor who wants forms, invoices and payments in one place. Travefy is the itinerary builder with the most mature presentation side and a flat price per extra seat. Tern is the most complete all-in-one for a team that wants CRM, itineraries, tasks and commission reporting under one login.

None of the three is built around the job many UK agencies lose hours to every week, which is reading confirmations from a dozen suppliers and keeping one record of every booking. Every price quoted here comes from the vendor's own pages as they stood on 27 October 2026, and all three list them in US dollars.

Quick verdict by agency type

• Solo advisor, mostly leisure, US clients: TravelJoy Starter or Pro. Lowest entry price and payments built in.

• Solo or two-person shop that sells on beautiful itineraries: Travefy Core. The itinerary and proposal builder is the centre of the product.

• Three to ten agents who all need to see each other's trips: Tern. Shared trips, task assignment and agency reporting are part of the plan.

• UK agency booking through bedbanks, consolidators and direct hotels in several currencies: any of the three for the client-facing side, plus a back-office layer that turns supplier confirmations into one shared booking record.

TravelJoy: forms, invoices and payments for the solo advisor

TravelJoy is best at the admin around a client. Intake forms, invoices, payment collection and authorisations all live in one place, and its pricing page puts unlimited clients, forms and invoices on every plan.

TravelJoy pricing (USD, checked 27 October 2026):

• Starter: $19 a month, capped at 12 trips a year, with no AI, no automations, no group bookings and no team members.

• Pro: $39 a month, or $32 a month billed annually, with unlimited trips, AI, automations, group bookings and add-on team members.

• Card processing: 5% plus 30c on Starter, 3.5% plus 30c on Pro, with ACH bank transfers at 3% and 1.5%.

• Trial: 7 days, no credit card.

• Premium: a separate upgrade with Zapier, SMS and cruise booking, listed on the Premium page as monthly add-ons.

On AI, TravelJoy's AI page describes Itinerary Copilot for drafting itineraries, a Magic Email address you forward a supplier quote to for a client-ready proposal, and Magic Importer for pulling data out of uploaded documents.

Where it falls short for a small agency:

• The team price is not public. TravelJoy's teams help article says you find it inside Settings, under Team, after you sign up.

• Team members get their own client list and trip queue by default, so a shared view of every booking takes extra permission setup.

• Currency is partial. The location settings article says the default currency applies to supplier invoices and a few related areas, and everywhere else stays in USD.

Travefy: the itinerary builder with flat team pricing

Travefy's strength is presentation. Its pricing page leads with the itinerary and proposal builder, then adds a CRM with forms and automations, a website builder, mobile apps, invoicing and commission tracking.

Travefy pricing (USD, checked 27 October 2026):

• Core: $39 a month billed annually, with a monthly option available.

• Premium: $59 a month billed annually, adding priority chat, phone support, onboarding, a custom domain and business email hosting.

• Extra seats: $20 a month each on annual Core, or $39 a month each on Premium, according to the same page's FAQ.

• New Travel Agent Program: $25 a month for people new to the industry.

• Trial: 10 days.

Travefy's June 2026 post on AI describes Smart Import, which turns a supplier PDF or pasted confirmation into an itinerary, and AI commission reconciliation that matches supplier statements to bookings.

Where it falls short for a small agency:

• Smart Import builds an itinerary for the client, and that differs from keeping an internal booking record with deadlines and supplier costs.

• The Agency plan, with shared templates and centralised supplier management, goes through a sales call rather than a sign-up button.

• The pricing page says nothing about currencies beyond quoting its own prices in USD.

Tern: the all-in-one for a growing team

Tern pitches itself as a single platform that replaces a CRM, itinerary builder, scheduler, forms and back-office tools, and its pricing page names TravelJoy and Travefy among the tools it replaces. For an agency of several advisors it has the most team features built in.

Tern pricing (USD, checked 27 October 2026):

• Monthly: $49 per seat.

• Quarterly or annual: $35 per seat.

• Agency plans from three seats add commission reconciliation, supplier payment management, agency-wide reporting, team collaboration tools and centralised billing.

• AI usage limits apply from 1 July 2026, with Tern Pro as an optional add-on for more.

• Trial: offered, with no length stated on the page.

The advisors page covers intake forms that create trips, drag-and-drop itineraries, a client portal, payment authorisation, task management, automations, trip calendars and team collaboration. AI Assist turns a supplier PDF or email into a structured itinerary, and the AI Assist help article says AI features pause once you hit your monthly limit.

Where it falls short for a small agency:

• Per-seat pricing adds up fastest. Five agents on annual billing is $175 a month before any Pro add-on.

• Payments run through credit card authorisations, and Tern's payments help article says each payment is authorised in the currency set on that activity, with converted totals shown for reference only.

• AI caps mean a busy month of heavy importing can pause the feature until the next billing cycle.

Tern vs Travefy vs TravelJoy, job by job

Price is the easy part to compare. A small agency buys software to get specific jobs off its desk, and the three tools split very differently once you look at those jobs one at a time.

Itineraries and proposals

Travefy and Tern are the stronger pair. Travefy built its name on the itinerary builder, while Tern adds client-selectable room options and add-ons with pricing that updates as the client chooses. TravelJoy has Itinerary Copilot and proposals on Pro, but its centre of gravity is the admin around the trip.

Client forms and payments

TravelJoy wins for a solo advisor here, with forms, invoices and payment processing on every plan and the processing fees printed on the pricing page. Tern covers intake forms and card authorisations with an audit trail. Travefy lists forms and invoicing, though its pricing page does not describe payment processing.

CRM

All three include one. Tern links client profiles, contact history and notes to every trip. Travefy pairs its CRM with forms and automations. TravelJoy's CRM sits on Pro, and its AI flags past clients likely to travel again.

Supplier confirmations

This is where the tern vs travefy question gets interesting, because both now read supplier PDFs with AI, and TravelJoy reads forwarded supplier quotes and documents too. In each case the output is something the client sees: an itinerary or a proposal. None of the three describes turning every supplier confirmation into a back-office booking record with its cancellation and payment deadlines flagged, ready for the rest of the team to search.

Team use

Tern is ahead for three or more agents, with shared trips, task assignment and agency reporting included. Travefy has the simplest maths at $20 per extra seat on annual Core. TravelJoy works for teams, though its default of one client list per agent suits loose groups of independents better than one office sharing a desk.

UK and GBP fit

None of the three is built UK first. All three quote prices in USD, and TravelJoy's help centre says its date formats mostly follow US conventions unless you switch to spelled-out month names. Tern prices activities per currency, and TravelJoy lets you change currency on supplier invoices. If most of your clients pay in pounds and your suppliers bill in euros and dollars, test the currency handling on a real trip during the trial before you commit.

Where Confirmbee fits, honestly

Confirmbee does a narrower job than any of these three. It is not an itinerary builder, a client portal or a marketing tool, and if those are what you need, pick TravelJoy, Travefy or Tern.

Confirmbee is the back office for agencies drowning in supplier confirmations. You forward a supplier email or upload the PDF, AI reads it, and an agent checks every extracted detail before the booking is saved. The booking then lands on one shared live tracker the whole team can search by client, trip, supplier or reference. Cancellation, ticketing and payment deadlines are flagged before they pass, and confirmations, invoices and quotes go out with your brand on them instead of a forwarded supplier email. It also tracks what each affiliate or sub-agent is owed, and handles costs and margins in 160+ currencies.

Pricing is £49 a month for the first agent and £4 a month for each additional agent, so a five-person agency pays £65 a month. There is a 14-day free trial with no card needed.

It can sit beside an itinerary tool. Plenty of agencies would keep Travefy or Tern for what the client sees and use Confirmbee for what the office needs to know. The full feature list is on the features page, and there is a side-by-side with these tools on the comparison page.

FAQ

Is TravelJoy cheaper than Travefy?

For one person, yes. TravelJoy Starter is $19 a month, against $39 a month billed annually for Travefy Core. Starter caps you at 12 trips a year with no AI, so a working advisor is more likely on TravelJoy Pro at $32 to $39 a month, which is close to Travefy's price.

What does TravelJoy pricing look like for a team?

The Starter plan has no team members. Pro allows add-on team members, but the price per member is only shown inside the app under Settings, then Team, then Add member, so ask TravelJoy for it during the 7-day trial.

Which is better for an agency, Tern or Travefy?

Tern includes more agency features in the standard plan from three seats, such as commission reconciliation and team collaboration, at $35 per seat on annual billing. Travefy is cheaper per extra seat at $20 on annual Core, and its fuller Agency plan is arranged through sales.

Do TravelJoy, Travefy or Tern work for UK travel agencies?

They can, but all three are priced in US dollars and built around North American advisors. Check how each handles GBP invoicing, UK date formats and mixed-currency trips with your own bookings during the trial.

Can I use Confirmbee alongside Travefy, Tern or TravelJoy?

Yes. Confirmbee handles supplier confirmations, the shared booking tracker, deadlines and branded documents, so it can run beside whichever tool builds your client itineraries.